FAQ

 

Melty FAQ

1. What is Melty?
Melty is a soft, wearable hot water bottle specially designed to relieve stomach pain. Thanks to its adjustable design, it stays comfortably in place—even while you move.

2. How does Melty work?
Simply fill Melty with warm water and wrap it around your waist for targeted heat on your stomach. It brings comfort and relief for period cramps and other abdominal pain.

3. How long does Melty stay warm?
It depends on the amount and temperature of the water, but Melty is designed to hold heat for a long time. (Exact information can be added here.)

4. How do I use Melty?
Fill Melty with warm (not boiling) water, wrap it around your waist, and adjust it to your comfort. You can wear it under clothing so it stays discreet.

5. Is Melty suitable for daily use?
Yes, Melty is made for everyday use—whether at home or on the go. It’s discreet enough to wear under your clothes.

6. Can I use Melty in bed?
Absolutely. Melty stays securely in place even when you lie down or turn in bed, making it ideal for nighttime relief.

7. Is Melty safe to use?
Melty is made from safe, durable materials and provides controlled warmth. Just make sure not to fill it with boiling water to avoid burns.

8. Who is Melty for?
Melty is perfect for anyone dealing with stomach pain, period cramps, or related issues such as endometriosis or stress-related abdominal discomfort.

9. Can I wash Melty?
Yes, the soft cover is removable and can be washed at 30°C.

10. What size is Melty?
Melty is designed to fit comfortably around the waist and is adjustable for different body sizes. So far, it fits women ranging from size XS to XL.

11. Can I use Melty for other types of pain?
Yes, Melty can also help relieve back pain, sore muscles, or any discomfort where targeted heat can help.

12. Is Melty available in different colors or designs?
Not yet—but we’re working on it!

13. How do I safely fill Melty with water?
Use warm (not boiling) water and make sure the cap is tightly closed to prevent leaks.

14. How much does Melty cost?
The price of Melty depends on the option you choose.

15. Is there a warranty on Melty?
You can return Melty within 14 days of receiving it—no hassle.

16. Can I take Melty with me everywhere?
Yes, Melty is designed to be portable. Its compact design makes it easy to carry in your bag and use wherever you need warmth.

17. What are the shipping costs?
For a single Melty, shipping costs €5.95. When you order 2 or more, we’ll cover the shipping.

18. How can I order Melty?
Simply order online through our website. Click “Order Now” and follow the steps to complete your purchase.

19. How long will delivery take?
Orders placed before 4 PM are usually delivered within 1–2 working days.

20. Can I return Melty if I’m not satisfied?
Of course. Just make sure your Melty is clean and shows no signs of use.